General Conditions of Sale and Delivery
By confirming your order, you acknowledge having read these terms and conditions and accept them in their entirety .
Shipping costs are automatically calculated according to the weight of the order. The products are delivered to the address specified by the customer on the order form. I suggest sending in letter and followed Colissimo. I disclaim any responsibility once the packages or followed Letters are deposited in the mail. The right of filing of the post serves as evidence of shipment. Any loss caused by the post services or the deterioration can not engage my responsibility. I make shipments on the same business day if payment is received before 14h.
Return and Refund:
I will refund if you are not satisfied with your purchase in the following conditions: the items must be in the condition you received them in their packaging complete and intact original and in perfect condition for resale.
Items returned incomplete, damaged, washed or soiled by the customer will not be repeated. Any product that has been damaged or whose original packaging has been damaged, will be refunded or exchanged.
The consumer has a period of 7 days to return, at its expense, the products do not suit him. This period starts from the date of delivery of the consumer's order. If this deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended to the next working day.
After this period of 7 days, all delivered product will be deemed accepted by the buyer and in accordance with the order and will no longer be a return, refund or exchange.
Any item ordered with personalization will not be returned, exchanged or refunded.
If the object gets lost or is damaged during transport back (lack of postage, shipment without monitoring and / or inadequate packaging), no refund or exchange will be considered. Therefore request returns colissimo or letter followed. If creation is received in perfect condition, the refund will be made via PayPal.
It is the customer to ensure the return (at his expense) taking care of its packaging and using a tracking mail, see recommended to establish the evidence and to limit the risks.
All items are packed and prepared with care; if upon inspection of a returned item it turns out that it has been damaged, soiled, worn or one element missing from the original product, no refund will be made. If the total amount of payment will be refunded within a maximum of 15 days. Return costs will be borne by the buyer.
Attention: All product returns must be an agreement on my part.The PDF will not be reimbursed .